Shipping and Returns
All products are shipped within 3-5 days of order received, unless the item is a pre-order. Pre-ordered items will be shipped out 2-3 weeks after order is received, or as soon as the item is available to ship. Items shipped with standard shipping are usually delivered within 3-5 days. Due to COVID shipping restrictions, some items may be delayed.
RETURN AND EXCHANGE POLICY
Last updated December 5, 2020.
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. All returns must be postmarked within 100 days of the purchase date. The product will be accepted in new or used condition. To return an item, please email customer service at firstname.lastname@example.org to obtain a prepaid return shipping label. After receiving confirmation that the item has shipped, we will process your refund. Please allow at least seven (7) days from the return of your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. Please allow at least 1 or 2 days for all other payment methods. We will notify you by email when your return has been processed.
If you have any questions concerning our return policy, please contact us at: